In the food delivery industry, customer trust is at risk due to some riders or merchants tampering with orders—such as spitting into food—as retaliation for bad reviews. Additionally, customers often want to keep purchases (like personal or private items) confidential. Current delivery boxes don’t prevent unauthorized access during transport, and they offer little protection for customer privacy or food safety.
Core
Features
This invention introduces a secure courier box with separate front and back doors, which can only be unlocked using scannable QR codes. It includes:
- Smart locks for each compartment,
- Cameras and screens for scanning and verifying codes,
- Internal heat-preserving pads with built-in heaters,
- Sensors that detect if a package is placed inside,
- A controller that manages all these systems automatically.
What’s
New
Unlike regular thermal delivery bags, this courier box ensures that once the food or item is placed inside and locked by the merchant, only the intended recipient can access it using a unique QR code. No one—not even the delivery rider—can tamper with the contents. This dual QR-code system (one for loading, one for pickup) and physical separation of storage and pickup doors is what makes the design uniquely secure.
Benefits
- Tamper-proof delivery: Prevents unauthorized access during transit.
- Maintains temperature: Built-in heating keeps food warm.
- Protects privacy: Hides customer identity and order details from both merchants and delivery riders.
- Convenient and automated: Quick scanning opens only the designated compartment.
Broader
Impact
This innovation could become the new standard in food and parcel delivery, improving safety, trust, and privacy for consumers. It supports the growth of contactless, secure delivery systems, and could even help protect delivery platforms from reputational harm or legal risk due to food tampering or data privacy violations.